Terms of Sales


This website www.lecouventparfums.com (hereinafter referred to as the "Site") is published by the company LE COUVENT, a simplified joint stock company, with capital of 9,000,000 euros, whose registered office is at ZAC LA TREMBLAIE, 2 rue de la mare à blot - 91220 LE PLESSIS PATE, registered in the Evry Trade and Companies Register, under number 824 271 126, and of which the intra-community VAT number is FR53 824 271 126 (hereinafter referred to as "THE CONVENT").

These general conditions of sale (hereinafter referred to as the "GTC") govern all relations between LE COUVENT and any person wishing to make a purchase of one or more product (s) offered for sale by LE COUVENT on this Site.

It is specified that these T & Cs apply to the exclusion of all other conditions and, in particular, the general conditions of sale in force for sales made in stores, boutiques, pharmacies and / or drugstores offering LE COUVENT products.

The applicable GTC are those published on the Ssite at the time of placing the order. Anyone visiting this website is free to print these T & Cs, provided they do not change them.

In the context of these GTC, the terms "Product" or "Products" refer to the product (s) offered for sale on the Site and sent by LE CONVENT.

The "Customer" means any consumer, that is to say, any natural person, non-commercial, acting in a non-professional capacity, who visits one or more web pages of the Site, whether or not it has initiated a purchasing process on this Site. The Client must have full legal capacity and be of legal age.

THE CONVENT reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or of the first payment in the event of multiple payments) of the order.

THE CONVENT also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click.

The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs. The Customer declares to be able to legally contract under French law or to be validly represented by the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.


2.1. The Product offers made by LE COUVENT on the Site remain in effect as long as the Products are present on the Site, and within the limits of available stocks. < br> The Customer is responsible for any use that may be made of the Products purchased on the Site. The Products are intended for personal use by the Customer, without any direct connection with the latter's professional activity.

2.2. Essential characteristics of the Products

The Customer may, prior to his order, take note, directly on the Site, of the essential characteristics of the Product (s) he wishes to order. < / span>
The differences between the photographs and the Products can only be differences minimal and do not relate to the essential characteristics of the Products.
LE COUVENT invites the Customer to refer to the description of each Product to know its precise characteristics. In case of doubt or if the Customer wishes additional information, he can contact LE COUVENT by e-mail at the following address hello@lecouventparfums.com and / or by phone at (price of a call local) - Monday to Friday 9 a.m. to 6 p.m.

However, in the event of an obvious error in the price and / or between the characteristics of a Product and its representation, the Customer agrees to contact LE COUVENT by e-mail ronique at the following address hello@lecouventparfums.com and / or by phone at (price of a local call) - from Monday to Friday from 9 a.m. to 6 p.m., in order to inform him of the said error manifest. In all cases, LE CONVENT may proceed to correct an obvious error; the Customer having the option of canceling his order in the event of refusal of the corrected conditions.


On the pages of the Site presenting the Products, purchase orders and invoices issued to the attention of the Customer, the prices are indicated in euros All Taxes included ( TTC), taking into account the rate of Value Added Tax (VAT) and any reductions, applicable on the day of the order.

On the pages of the Site presenting the Products, the prices indicated do not include the delivery costs which are invoiced in addition and are specified to the Customer prior to the final validation of the command.

Product prices may change according to LE CONVENT's commercial policy. The Products will in any case be invoiced on the basis of the prices in force on the Site at the time of the final validation of the order.

The price of each order, including delivery charges, is payable in cash when the order is taken. Otherwise, no delivery will be made and the sale is deemed to be canceled at the initiative of the Customer.


4.1. Registration and creation of an account

The Customer's email address serves as an identifier (login). On the other hand, the Customer chooses his password. It is the Customer's responsibility to change their password regularly, on the "My account" page. It is strongly recommended not to choose a password constituting a common word, but to alternate numbers and letters.

The Customer receives an email confirming his registration.
The Customer is solely responsible for his password and the use he makes of it. He expressly agrees to keep it with him and not to communicate it under any circumstances to anyone.

4.2. Registration of an order

To place an order, the Customer selects the different Products he wishes to purchase by clicking on their page. He indicates the number of Products desired, and clicks on the b

“Add to cart” button.

Each new addition in his basket is indicated to the Customer in the summary of his order.

The Customer may, at any time:

- obtain a summary of the Products he has selected by clicking on the “Basket” icon accessible at the top right of the screen,

- modify or delete all or part of its order thus summarized.

- Go to the basket confirmation page by clicking on "Finalize my order"
When the Customer is on the “Cart” page, he can:

- continue to select Products by visiting another part of the site,
- or complete your selection of Products and order them by clicking on "Place my order".

When the Customer is on the “Place my order” page, he must then:

- identify themselves by indicating their login and password (in case of forgetting or loss, the Customer must click on “Forgotten password?” ),

- if he does not have an account, the Customer must complete his delivery and billing information
The Customer then finalizes his order, his account can be created at the end of the order. < span style = "font-weight: 400;">
The delivery and billing addresses entered for the first time on the site are recorded in as default addresses in the da address book ns the customer account. They can be modified or deleted at any time. However, no modification or deletion can be taken into account for any order definitively validated and being processed.

If the Customer already has an account on the LE COUVENT site, the Customer is then directed to the “Payment” page on which it is up to him to check, complete and validate the mentions mentioned therein. The delivery address is, by default, the billing address, but it can be different (in the case of gifts in particular).

The Customer then chooses the delivery terms for sending their products. The delivery costs are specified on this page "Terms of Delivery".

If the amount of these delivery costs suits him, the Customer clicks on the “Continue” button and is thus brought to the “Payment” page, which presents the different payment methods available.

The Customer is then directed to an “Order summary” page which displays the order form which presents the nature, quantity and price including VAT of the Products selected by the Customer as well as the various charges that may apply.
To continue the order process, the Customer must click on the button "Read the conditions of sale". The present GTC then appear. The Customer cannot continue with the ordering process if he does not check the box "I have read and accept the conditions of sale". By checking the box "I have read and I accept the conditions of sale", the Customer, materializes his full and complete acceptance of these T & Cs as well as the special conditions of sale applicable to each order and stated on his screen (name of the Product (s), price, weight, quantity, etc.).

Consequently, when the Customer ticks the aforementioned box, he acknowledges beforehand having read these GTC as well as the special conditions of sale and accept them without restriction. Once the box has been checked, the Client clicks on "Continue".
Before the final validation of his order, the Customer can check the details of his order, its price including tax, including the applicable costs, and correct any errors. The Customer can modify his order and / or the information concerning the billing and / or delivery address and / or cancel his order.

The Customer can access his information by clicking on “My account”. It is up to him to update the information on this page concerning him and to check their veracity when placing each order.

When, during a visit, a Customer has identified himself and has selected one or more Products, his "Basket" is kept in memory for a period of time. thirty (30) minutes. When he has not identified himself, his "Basket" is kept in memory for a period of thirty (30) minutes, provided that the Client's browser does not refuse the use of "cookies", as mentioned above. article "Information technology and freedoms" hereof.


In accordance with Article L. 221-14 of the Consumer Code, the Customer is informed that orders are subject to payment obligation. < / p>

The price paid by the Customer is necessarily the price indicated on the order validated by the Customer.

Payment by check is not accepted. Consequently, the Customer must have either a PayPal account or a bank card accepted by the banking establishment in charge of making online payments (Visa, Mastercard), the validity of which will be verified and confirmed by the electronic payment server of this banking establishment.

When entering the data of the bank card, the Customer will enter his card number and the expiration date of this one as well as the number of control. The control number corresponds to the last three digits on the back of the Customer's bank card.
It is specified that the details of the bank card are subject to security by encryption via the system called" 3D Secure "so as to protect as effectively as possible all data related to the means payment, and that the details of the Customer's bank card

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